Terms and Conditions

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1. General Overview

By purchasing products from Port’s Cozy Corner (“we,” “our,” or “the Company”), whether in-store or online, you agree to the following Terms and Conditions.

2. Customized & Personalized Products – Final Sale

All customized, personalized, or made-to-order items are final sale. No returns, exchanges, or refunds will be accepted unless the item is defective or an error was made by Port’s Cozy Corner. Customers are responsible for verifying all order details prior to purchase.

3. Online Purchase Return Policy

Returns must be initiated within 3 days of delivery. Items must be unworn, undamaged, unwashed, and in original condition with tags attached. Customer is responsible for return shipping. Original shipping is non-refundable.

4. In-Store Purchase Return Policy

Returns must be made within 3 days with a valid receipt. Items must be unworn, undamaged, unwashed, and in original condition with tags attached.

5. Non-Returnable Items

Customized items, jewelry, beauty products, candles (if used), clearance items marked final sale, and gift cards.

6. Exchanges

Exchanges are allowed for eligible items and are subject to product availability.

7. Damaged or Defective Items

Must be reported within 3 days with photos. Replacement or refund will be issued at our discretion.

8. Order Accuracy & Responsibility

Customers are responsible for correct order details. We are not liable for customer errors or shipping delays.

9. Shipping Policy

Shipping times are estimates and not guaranteed. Risk transfers once the item is shipped.

10. Pricing & Availability

Prices are subject to change. We reserve the right to cancel orders or limit quantities.

11. Store Credit

Store credit may be issued at our discretion and has no cash value.

12. Limitation of Liability

Port’s Cozy Corner is not liable for indirect damages or allergic reactions to products.

13. Policy Updates

Terms may be updated at any time without prior notice.

14. Contact Information

Port’s Cozy Corner

131 E. Main St.

PO Box 253
Port Washington, WI

262-235-1988

15. Payment Methods & Service Charges

A 3% service charge may be applied to Wholesale, Employee Apparel, and Customized orders paid by credit card. Cash payments have no service charge. Checks may be accepted on a case-by-case basis with prior approval. Orders will not be processed until payment is received, and deposits may be required.